Contact

Talk to a human

Questions before you buy, help with a setup, billing or a refund — it all reaches the same place. We read every message and reply personally.

Email support

The fastest way to reach us for anything — pre-sales, technical support, billing, refunds or privacy requests.

[email protected]

Email us Read the FAQ

What to expect

We typically reply within 1 business day (Mon–Fri).
For support, please include your order/receipt number, your site URL, and the WordPress and WooCommerce versions you're running.
For a refund, see the Refund & Cancellation Policy — a quick email is all it takes within 14 days.

Business details

OptiCheckout is a trading name operated by an individual proprietor in India.

Trading name: OptiCheckout
Operated by: [Proprietor legal name]
Address: [Registered business address, India]
[City, State — PIN]
Email: [email protected]
Phone: [Contact phone]

Grievance officer

As required by Indian law (the Consumer Protection (E-Commerce) Rules, 2020 and the Digital Personal Data Protection Act, 2023), you can raise a complaint or data-protection concern with:

Name: [Grievance officer name]
Email: [email protected]

We acknowledge grievances within 48 hours and aim to resolve them within the timeframe the law requires.